Cloud-9 PS/2 Keyboard Interface Guía de usuario

ThinkCentreM73UserGuideMachineTypes:10B0,10B1,10B2,and10B3

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:•Keepthecoverclosedwheneverthecomputeris

Updating(ashing)theBIOSfromyouroperatingsystemNote:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubjecttochangewithoutnot

Chapter9.PreventingproblemsThischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputerrunningsmoothly.Keepingyourcomputercurren

UsingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe

CleaningyourcomputerItisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-freeoperation.CAUTION:Besuretoturnoffthecompu

Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.UsecleaninguidsdevelopedforLCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,th

Chapter10.TroubleshootinganddiagnosticsThischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyourcomputerproblemisnotdescr

SymptomActionTheoperatingsystemdoesnotstart.Verifythat:•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,theoperatingsystemis

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardwareoptionornewsoftware,dothefollowingbeforereferringtothetroublesho

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternalspeaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstall

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCDdriveSymptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplay

LasercompliancestatementCAUTION:Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)areinstalled,notethefollowing:•Donotremoveth

Actions:•RestarttheDVDplayerprogram.•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.•Tryalowerscreenresolutionorcolordepth.Iftheseactio

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethattheDVDdiscisinthedrivelabeled“DVD”.Iftheseactionsdonotcorrecttheproblem,r

1.OpenControlPanel.Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see“AccessingControlPanelontheWindows8orWindows8.1operati

•Thebatteriesareproperlyinstalled.•Thebatteriesstillretaintheircurrent.•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.•Thetransc

Iftheseactionsdonotcorrecttheproblem,runLenovoSolutionCenter.Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage111.Th

NetworkingproblemsThefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthefollowinglist:•“Ethernetproblems”onpage103•“Awirele

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.4.Ifanexclamationmarkisdisplayednextt

•EnsurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriverversionsupportedbyAccessConnectionsisthelatestdocumentedinthereadm

•Youhavenotloosenedotherinstalledoptionsorcables.•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunctioncorrectly.Seethe

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.Tofreeupdiskspace,doanyofthefollowing:•Method11.OntheWindows7op

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6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.OntheWindows8orWindows8.1operatingsystem,dothefollowing:1.Closeanyprogramsthatarecurrentl

•IftheserialdevicehasitsownOn/Offswitch,makesureitisintheOnposition.•IftheserialdevicehasanOnlineswitch,makesureitisintheOnlineposition.•Iftheserialde

–OntheWindows7operatingsystem,clickStart➙ControlPanel➙SystemandSecurity➙System➙SystemProtection➙SystemRestore.Then,followtheinstructionsonthescreen.–O

Chapter11.Gettinginformation,help,andserviceThischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufacturedbyLenovo.Info

•Accesstheonlinemanualsforyourproducts.•AccesstheLenovoLimitedWarranty.•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupporte

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthasbeensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)tha

countryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:http://www.lenovo.com114ThinkCentreM73UserGuide

AppendixA.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformat

TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoTheLenovologoRescueandRecoveryThinkCentreThinkVantageMic

AppendixB.RegulatoryinformationExportclassicationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassi

Chapter1.ProductoverviewThischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovidedbyLenovo,andlocationsofconnectors

IndustryCanadaClassBemissioncompliancestatementThisClassBdigitalapparatuscomplieswithCanadianICES-003.CetappareilnumériquedelaclasseBestconformeàlanor

InformationeninHinsichtEMVGParagraf4Abs.(1)4:DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.KoreaClassBcompliancestatementJapanVCCI

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AppendixC.WEEEandrecyclinginformationLenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipmentwhenitisnolongerneede

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorotherenvironmentalsensitivesubstances.Toproperlydisposeofdisusedcomponen

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/ECconcerningbatteriesandaccumulatorsandwastebatteriesandaccumulator

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AppendixD.RestrictionofHazardousSubstancesDirective(RoHS)EuropeanUnionRoHSLenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirement

UkraineRoHSIndiaRoHSRoHScompliantasperE-Waste(Management&Handling)Rules,2011.126ThinkCentreM73UserGuide

AppendixE.ChinaEnergyLabel©CopyrightLenovo2013127

•Microphoneconnectorandheadphoneconnectoronthefrontpanel•Internalspeaker(availableinsomemodels)Connectivity•100/1000MbpsintegratedEthernetcontroller•P

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AppendixF.ENERGYSTARmodelinformationENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.DepartmentofEnergyaimedatsavingmoneyandp

130ThinkCentreM73UserGuide

IndexAarescuemedium,creatingandusing76Administrator,password82audioline-inconnector11audioline-outconnector11audiosubsystem1Bbackupandrecoveryoperatio

KKensington-stylecablelock33keyboardreplacing69keyboardconnector11LLenovoSolutionCenter110LenovoThinkVantageTools111LenovoWelcome111locatingcomponents

startingtheSetupUtilityprogram81startupdevice84sequence,changing84temporary,selecting84static-sensitivedevices,handling37systemmanagement2programs87sy

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Input/Output(I/O)features•9-pinserialconnector(onestandardandoneoptional)•OneEthernetconnector•OneDisplayPortconnector•OneVGAmonitorconnector•OnePerso

Formoreinformation,seeChapter4“Security”onpage31.PreinstalledsoftwareprogramsYourcomputerispreinstalledwithsoftwareprogramstohelpyouworkmoreeasilyands

SpecicationsThissectionliststhephysicalspecicationsforyourcomputer.DimensionsWidth:160mm(6.3inches)Height:388mm(15.28inches)Depth:422mm(16.61inches)

AccessingLenovoprogramsfromtheLenovoThinkVantageToolsprogramToaccessLenovoprogramsfromtheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙LenovoT

Table2.ProgramsinControlPanel(continued)ProgramControlPanelsectionGreentextinControlPanelRescueandRecoverySystemandSecurityLenovo-EnhancedBackupandRes

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage115.S

•LenovoCloudStorageTheLenovoCloudStorageprogramisacloudstoragesolutionthatenablesyoutostoreyourles,suchasdocumentsandpictures,onaserver.Youcanaccesst

TheViewManagementUtilityprogramenablesyoutoeasilyorganizeyouropenwindows.Itdividesyourscreenintomultiplepartsandthenresizesandpositionsopenwindowsinto

LocatingconnectorsontherearofyourcomputerFigure2“Rearconnectorlocations”onpage10showsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors

ConnectorDescriptionAudioline-inconnectorUsedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattachanexternalaudiodevice,aca

LocatingcomponentsFigure3“Componentlocations”onpage12showsthelocationsofthevariouscomponentsinyourcomputer.Toremovethecomputercover,see“Removingthecom

Figure4“Systemboardpartlocations”onpage13showsthelocationsofthepartsononetypeofsystemboard.Figure4.Systemboardpartlocations14-pinpowerconnector13Front

LocatinginternaldrivesInternaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyourcomputertoincreasestoragecapacityandenableyo

MachinetypeandmodellabelThemachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpssupporttech

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Chapter2.UsingyourcomputerThischapterprovidesinformationonusingsomeofthecomputercomponents.FrequentlyaskedquestionsThefollowingareafewtipsthatwillhelp

ContentsImportantsafetyinformation...vServiceandupgrades...vStaticelectricityprevention...vPowercordsandpoweradapters...viEx

NavigatingamongscreensontheWindows8andWindows8.1operatingsystemsThissectionprovidesinstructionsonhowtonavigateamongthedesktop,theStartscreen,andapplic

1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.2.Tapthedesiredworkspace.•Metho

–Usingapointingdevice:1.Dooneofthefollowing:•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointerdownwardalongtheleftedgeofthescre

–ForWindows8.1:1.Clickthearrowiconinthebottom-leftcornerofthescreentogototheAppsscreen.2.Scrolltotherightside,andclickControlPanelintheWindowsSystemse

UsingthewheelmouseThewheelmousehasthefollowingcontrols:1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.2WheelUsethewheeltocontrolthe

1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.3.Click

•DonotinsertanyobjectotherthanaCDorDVDintothedrive.•Beforemovingthecomputer,removetheCDorDVDfromthedrive.HandlingandstoringCDandDVDmediaCDandDVDmediaa

–TorunthePower2Goprogram,clickStart➙AllPrograms➙PowerDVDCreate➙Power2Go.Followtheinstructionsonthescreen.•OntheWindows8operatingsystem,runthePower2Gop

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Chapter3.YouandyourcomputerThischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoothercountriesorregions.Accessibilityan

ReplacingthefrontaudioandUSBassembly...59ReplacingtheWiFiunits...60InstallingorremovingtherearWiFiantenna.66Installingorremovingthef

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitoratacomfortableviewingdistance,usually51to61cm(20to24inches),andpositio

RegisteringyourcomputerWhenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontactyouincaseofarecallorothersevereproblem

ReplacementpowercordsIfyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthetypeyouarecurrentlyusing,youwillhavetop

Chapter4.SecurityThischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.SecurityfeaturesThefollowingsecurityfeaturesar

LockingthecomputercoverLockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyourcomputer.Yourcomputercomeswithapadlocklo

AttachingaKensington-stylecablelockYoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanentxture.Thecablelockattache

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyouareresponsibleformaintainingthecong

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirussoftware.Chapter4.Security35

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Chapter5.InstallingorreplacinghardwareThischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Handlingstatic-sensitivedevicesDon

Usingthedocumentationanddiagnosticprogram...112Callingforservice...112Usingotherservices...113Purchasingadditionalservices

RemovingthecomputercoverAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpagev.Thissecti

RemovingandreinstallingthefrontbezelAttention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”onpag

4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththecorrespondingholesinthechassis,thenpivotthefrontbezelinwardsunt

3.Attherearofthecomputer,removethescrewthatsecuresthePCIExpresscardlatch.Figure12.RemovingthescrewthatsecuresthePCIExpresscardlatch4.Dependingonwhethe

Figure13.RemovingthePCIExpresscardNotes:–Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmallamountuntilitisremovedfrom

7.PivotthecardlatchtotheclosedpositiontosecurethePCIExpresscard.Figure14.InstallingaPCIExpresscard8.ReinstallthescrewtosecurethePCIExpresscardlatchinp

6.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypul

7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodule

4.Removethethreescrewsthatsecuretheopticaldrive.Then,slidetheopticaldriveoutofthefrontofthecomputer.Figure18.Removingtheopticaldrive5.Slidethenewoptic

6.ConnectoneendofthesignalcabletotherearofthenewopticaldriveandtheotherendtoanavailableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard

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5.Installanewbattery.Figure22.Installinganewbattery6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”onpage71.Note:When

6.Followthefollowingsequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothesystemboard:a.Partiallyremovescrew1,thenfullyremovescrew2,and

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage71.ReplacingthepowersupplyassemblyAttention:Donotopenyourcomputerorat

4.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethepowersupplyassembly.Figure24.Removingthescrewsforthepowersupplyassemb

Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.CAUTION:Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetovem

7.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.Notes:•Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.•Touchonlyt

10.Notetheorientationofthenewmicroprocessor.Holdthenewmicroprocessorbyitsedgesandalignthenotches1onitwiththetabs2inthemicroprocessorsocket.Then,carefu

1.Installthesolid-statedriveintothestorageconverter.Then,installthe4screwstosecurethesolid-statedrivetothestorageconverter.Figure28.Installingthesolid

5.Removethefourscrewsthatsecuretheharddiskdrive.Then,slidetheharddiskdriveoutofthechassis.Figure29.Removingtheharddiskdrive56ThinkCentreM73UserGuide

6.Slidethenewharddiskdriveintotheharddiskdrivebayandalignthescrewholesinthenewharddiskdrivewiththecorrespondingholesinthedrivebay.Then,installthefours

ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.Refertotheinformationint

Thissectionprovidesinstructionsonhowtoreplacetherearfanassembly.Toreplacetherearfanassembly,dothefollowing:1.Turnoffthecomputeranddisconnectallpowerco

7.Pullonthetipsoftherubbermountsuntiltherearfanassemblyissecuredinplace.Figure33.Installingtherearfanassembly8.Connecttherearfanassemblycabletothesyst

6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremovethebracketfromthechassis.Figure34.Removingthescrewthatsecuresthefront

•“RemovingtheWiFicardmodule”onpage62•“InstallingtheWiFiunits”onpage63RemovingtheWiFiadaptercardToremoveaWiFiadaptercard,dothefollowing:1.Turnoffthecom

5.GrasptheWiFiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.Figure36.RemovingtheWiFiadaptercardNote:Thecardtstightlyintothecardslot.

2.RemovethetwoscrewsthatsecuretheWiFicardmoduletotheWiFiadaptercard.Figure38.RemovingthescrewsthatsecuretheWiFicardmodule3.PulltheWiFicardmoduleoutoft

1.InserttheWiFicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecuretheWiFicardmoduletotheWiFiadaptercard.Figure40.InstallingtheWiFic

2.ConnectthefrontantennacableandrearantennacabletotheWiFicardmodule.Figure41.InstallingtheWiFiantennacables3.InstalltheWiFiadaptercardintothePCIExpres

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage71.InstallingorremovingtherearWiFiantennaAttention:Donotopenyourcompu

3.HoldthethickerendoftherearWiFiantennaandunscrewtheWiFiantennafromtherearofthecomputer.Figure44.RemovingtherearWiFiantennaWhattodonext:•Toworkwithano

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidet

Figure45.Peelingoffthepaperthatprotectsthestickers5.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughtheholeinthefrontp

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage71.RemovingthefrontWiFiantennaToremovethefrontWiFiantenna,dothefollow

4.Connectanewkeyboardtotheappropriateconnectoronthecomputer.YourkeyboardmightbeconnectedtoaPS/2keyboardconnector1oraUSBconnector2.Dependingonwhereyouw

Whattodonext:•Toworkwithanotherpieceofhardware,gototheappropriatesection.•Tocompletethereplacement,goto“Completingthepartsreplacement”onpage71.Complet

5.Installthescrewstosecurethecomputercover.6.Ifthereisapadlockavailable,lockthecomputercover.See“Lockingthecomputercover”onpage32.7.Ifthereisanintegra

Chapter6.RecoveryinformationThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.•“RecoveryinformationfortheWindows7operatingsystem

CreatingrecoverymediaThissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.Note:OntheWindows7operatingsystem,youcancrea

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.2.IntheRescueandRecov

2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsorseealogoscreen,releasetheF11key.3.IfyouhavesetaRescueandRecoverypasswor

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselectbootdevicewindowopens,releasetheF12key.3.InthePleaseselectbootdevicewi

PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbya

Note:Ifyouneedupdateddevicedrivers,see“Gettingthelatestdevicedriversforyourcomputer”onpage89formoreinformation.ReinstallingsoftwareprogramsIfasoftware

Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstoretheminasafeplaceforfutureuse.RecoveryinformationfortheWindows8orWindo

•ForWindows8:1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.ClickSettings➙ChangePCsettings➙General.2.IntheAdvancedsta

Chapter7.UsingtheSetupUtilityprogramTheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardlessofwhichoperatingsystemy

•Power-OnPassword•AdministratorPassword•HardDiskPasswordYoudonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputingsecurity

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage81.2.FromtheSetupUtilityprogrammainmenu,selectSecurity.3.Dependingonthepassword

SelectingastartupdeviceIfyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneofthefollowingtoselectthestartupdeviceyouwan

•Pressingthepowerswitch•EnablingthewakeuponalarmfeatureThewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewakeuponalarmfeature,do

AfterenablingtheICEthermalalertfunction,whencriticalthermalsituationsoccur,suchasmalfunctioningfans,abnormallyhightemperature,andpoorcoolingperformanc

Chapter8.UpdatingsystemprogramsThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOSTandBIOSupdatefailure.Usingsystemprogr