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AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoaCDdrive
Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto
aCDdrive.
Actions:
IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
IfyouareusingtheWindows7operatingsystem,followtheactionforACDorDVDdoesnotwork”
onpage97
.
Ifthisdoesnotcorrecttheproblem,followtheactionforACDorDVDdoesnotwork”onpage97.
ACDorDVDdoesnotwork
Symptom:ACDorDVDdoesnotwork.
Actions:
Verifythatthediscisinsertedcorrectly,withitslabelup.
Makesurethatthediscyouareusingisclean.Toremovedustorngerprints,wipethedisccleanwitha
softclothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow
isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD
driveorthecablingtoyourCDorDVDdrive.Makesurethatthepowercableandsignalcableare
securelyconnectedtothedrive.
Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery
CD,tostartyourcomputer
Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,
tostartyourcomputer.
Action:MakesurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Refer
toyour“Selectingorchangingthestartupdevicesequence”onpage84forinformationonviewingand
changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand
cannotbechanged.
Iftheseactionsdonotcorrecttheproblem,runLenovoSolutionCenter.Ifyouneedtechnicalassistance,
seeChapter11“Gettinginformation,help,andservice”onpage111
.
DVDproblems
Selectyoursymptomfromthefollowinglist:
“BlackscreeninsteadofDVDvideo”onpage97
“DVDmoviewillnotplay”onpage98
“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage98
“Playbackisverysloworchoppy”onpage98
“Invaliddiscornodiscfoundmessage”onpage98
BlackscreeninsteadofDVDvideo
Symptom:BlackscreeninsteadofDVDvideo
Chapter10.Troubleshootinganddiagnostics97
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