Cloud-9 PS/2 Keyboard Interface Guía de usuario Pagina 107

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Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware
optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:
1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea
hardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour
computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.
2.Runthediagnosticprogramtoensureyourcomputerisoperatingcorrectly.
3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.
Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:
Audioproblems”onpage95
“CDproblems”onpage96
“DVDproblems”onpage97
“Intermittentproblems”onpage99
“Keyboard,mouse,orpointingdeviceproblems”onpage99
“Monitorproblems”onpage101
“Networkingproblems”onpage103
“Optionproblems”onpage105
“Performanceandlockupproblems”onpage106
“Printerproblems”onpage108
“Serialconnectorproblems”onpage108
“Softwareproblems”onpage109
“USBproblems”onpage110
Audioproblems
Selectyoursymptomfromthefollowinglist:
“NoaudioinWindows”onpage95
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive”
onpage96
“Soundcomesfromoneexternalspeakeronly”onpage96
“NoaudioinDOSapplicationsorgames”onpage96
NoaudioinWindows
Symptom:NoaudioinWindows
Actions:
IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis
settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac
electricaloutlet.
Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.
Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.
VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.
Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
verifythatthevolumeisnotsettoolow.
Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector
onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Chapter10.Troubleshootinganddiagnostics95
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